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Shipping Notice

Order P1110222937 shipped, EMS tracking no.EV986093845CN           

Order P1110133627 shipped, EMS tracking no.EA047519875CN   

Order P1109133522 shipped, EMS tracking no.EE985239955CN   

Order P1109131533 shipped, EMS tracking no.EE985239941CN   

Order P1109131344 shipped, EMS tracking no.EV986027427CN
   
Order P1109125456 shipped, EMS tracking no.EV986456868CN    

Order P1109115228 shipped, EMS tracking no.EA064279971CN    

Order P1102214204 shipped, EMS tracking no.EA064279999CN   

Order P1102213115 shipped, EMS tracking no.EV988145585CN

Order P1010213115 shipped, EMS tracking no.EV988376558CN

Order P1010215215 shipped, EMS tracking no.EA064280008CN

Order P1006215215 shipped, EMS tracking no.EA047519218CN

Order P1004132215 shipped, EMS tracking no.EV988932383CN

Order P0919142115 shipped, EMS tracking no.EA047519252CN   

Order P0916022118 shipped, EMS tracking no.EA047519408CN

Order P1110222937 shipped, EMS tracking no.EV986093845CN           

Order P1110133627 shipped, EMS tracking no.EA047519875CN   

Order P1109133522 shipped, EMS tracking no.EE985239955CN   

Order P1109131533 shipped, EMS tracking no.EE985239941CN   

Order P1109131344 shipped, EMS tracking no.EV986027427CN    

Order P1109115228 shipped, EMS tracking no.EA064279971CN   

Order P1102214204 shipped, EMS tracking no.EA064279999CN   

Order P1102213115 shipped, EMS tracking no.EV988145585CN

Order P1010213115 shipped, EMS tracking no.EV988376558CN

Order P1010215215 shipped, EMS tracking no.EA064280008CN

Order P1006215215 shipped, EMS tracking no.EA047519218CN

Order P1004132215 shipped, EMS tracking no.EV988932383CN

Order P0919142115 shipped, EMS tracking no.EA047519252CN
   
Order P0916022118 shipped, EMS tracking no.EA047519408CN
Shipping
Shipping Information
1. Please make sure your shipping address, telephone number and email address are correct when placing an order, you can check your email or view your order record after you have purchased for any updated information, we are not responsible for reshipment if you provide us an incorrect shipping address.
2. Items are generally shipped out within 2 to 3 working days after payment had been verified (Saturday, Sunday & most national holidays are excluded).
3. Free shipping to Asia, Southeast Asia, Australia, New Zealand, North America, Canada, Western Europe by EMS international express, we must charge customers a little shipping fee for Africa, South and Central America, Russia, Eastern Europe and the Middle East, Please contact with iiluxuries@hotmail.com to confirm whether you are in free shipping areas or not, if you need DHL or Fed express shipment, you need pay a little extra shipping fee.
4. All items and accessories will be well packaged into one carton box before shipment, we normally ship the parcel as gift shopping bag or wallet and write about usd30 customs value on shipping document to avoid customs import tax, sometimes for big parcel, customs value will be written as usd50 or more to shipment safety, normally there is no import tax, but customers will be fully responsible for the charges if there is any.
5. After you can track the parcel info on EMS website, the delivery time normally takes about 3 to 10 business days, which depends on the destination, holidays and factors beyond customs and postal service"s control. If there is a little delay, please have more patience.
Tracking

After your order is shipped out, we will send email to you or add tracking number into your order record, the tracking number will be valid for your check within 48 hours after you receive it, due to cargo rotation and shipping company also need time to arrange and input info into EMS system, it may take about 1 to 2 days to show the tracking record on EMS website, the update of online tracking will be a little slower after you get the tracking number, we sincerely suggest you add iiluxuries@hotmail.com to your email list so that you can receive email from us, and remember to check your SPAM/JUNK folder if you do not receive a reply within 2 to 3 days.

Below is EMS website in different country, you can use tracking number to track the parcel info on EMS website.
EMS worldwide: http://www.ems.com.cn/english.html
Italy:  http://www.poste.it
France:  http://www.laposte.fr
USA:  http://www.usps.com
Switzerland:  http://www.poste.ch
Australia:  http://www.auspost.com
Canada:  http://www.canadapost.ca
England:  http://www.parcelforce.com
Germany:  http://www.gdsk.de/eng/index.html
Malaysia:  http://www.pos.com.my/emstrack/viewquery.asp
Spain:  http://www.correos.es/dinamic/plantillas/home1.asp
UK:  http://www.parcelforce.com/portal/pw/track?catId=7500082
Sweden:  http://www.posten.se/tracktrace/TrackConsignments_do.jsp?lang=GB
Singapore:  http://www.singpost.com/
Acceptance of the Parcel

A signature will be required from the recipient upon the items arrival, this service gives you peace of mind that your items will arrive safely into your possession, all parcels will be held for picking up if they can’t be signed or delivered.

It is the responsibility of the person who receives the parcel to examine the items , if the carrier is authorized to leave the parcel without a signature, iiluxuries.com will not be responsible for damage or loss that may occur during shipping. It is the customers’ responsibility to check the items status upon arrival and inform us of any problem or damage within 24 hours after receiving your order.
If have any questions, please send email to iiluxuries@hotmail.com or add my whatsapp: 0086-13410845783
Return Guidance
We always help our customers enjoy shopping on www.iiluxuries.com, we will check the quality carefully before shipment, as international express shipping fee is expensive , come and forth delivery time is long, normally we don’t accept refund or return after shipment if no quality problem, we don’t accept unreasonable return, we don’t accept too picky customers order, if you feel you’re a very picky customer, please don’t order from us, after all, they are not original, you can’t expect them to be 100% perfect as original, even if you buy original, you also can’t expect them to be 100% perfect, please see below return guidance.
1. The customer must contact us to indicate reason to get a return authorization and return address within 24 to 48 hours upon receipt if you want to return your purchase.
2. All items must be returned in the original package and in resalable condition.
3. Pack merchandise securely. Please include the following information with your return: Bill-to name, address, telephone; ship-to name, address and telephone
4. All returns are recommended to be sent via a traceable carrier and write about usd30 customs value. Please don"t use TNT or UPS, which will cause high customs duty. Iiluxuries.com is not responsible for any extra charge caused by customs. Returns must be shipped prepaid. We do not accept C.O.D deliveries.
5. Shipping fee is not refundable, 20% handling fee and shipping fee will be deducted from the refund, which also applies to orders with free shipping, customer can get the refund within 2 weeks after we receive the return items.